Key Interactions: SE Department, CISO, PMO, MS Department, Growth Departments

Job Purpose/Role Description:

As the Senior DevOps & Infrastructure Engineer, you will lead and manage the projects of DevOps and IT Infrastructure teams. Your primary objective will be to ensure the security and efficiency of the infrastructure and applications, both on-premises and in the cloud, develop and maintain CI/CD pipelines, and ensure support and IT services delivery for various stakeholders such employees and customers.

Key Responsibilities:

• Develop and maintain deployment automations and CI/CD pipelines

• Install, deploy, and maintain updates and fixes for IT infrastructure, including Cloud services, User endpoints and network devices.

• Establish, implement and maintain DevOps and IT Infrastructure Operational procedures.

• Lead helpdesk support, ensuring timely resolution of issues with minimal disruption.

• Manage and monitor on-premises and cloud-based applications/assets, such as Azure and Microsoft Office365 Services, and AWS cloud solutions.

• Oversee supplier relations and technical third parties.

• Manage software and hardware IT purchases and licences.

• Collaborate with team members to manage technological infrastructure, security, and development issues effectively.

• Build containerized solutions for the products.

• Manage git repositories, Confluence, and Jira.

• Perform incremental testing actions on code, processes, and deployments to streamline execution and minimize errors and vulnerabilities.

• Collaborate with the CISO & Software Engineering Team on implementing remediation actions for identified vulnerabilities

• Stay updated with industry best practices, trends, and compliance requirements.

Key Attributes/Main Competencies:

• Minimum 5 years of experience in a similar senior-level position.

• Having managed a team of DevOps/Infrastructure Engineers

• Background in hands-on Infrastructure Development

• Knowledge in cloud solutions such as AWS and Azure

• Demonstrable knowledge of change and release management principles, procedures, and techniques (SDLC, CI/CD, DevSecOps, etc.).

• Good knowledge of the following technologies: Fortigate Firewall, Docker, Kubernetes, Jenkins, BitBucket, Azure Infra ID (AD), Microsoft Office365.

• Excellent problem-solving skills and ability to investigate and resolve technical issues.

• Strong project management and leadership abilities.

• Extensive knowledge of industry best practices, trends, and compliance requirements.

• Good communication and interpersonal skills.

• Proficient analytical and troubleshooting skills with the ability to resolve problems creatively.

• Good knowledge of Operating Systems and security standards.

• Strong team spirit and ability to work well across teams.

• Logical thinking and attention to detail.

• Ability to explain technical problems clearly to customers and colleagues.

Qualifications & Experiences:

- BSc/BA in Business IT, IT, Information Systems, Business Systems Engineering, or any relevant degree.

- Minimum of 5 years of experience in a senior-level IT infrastructure and DevOps role.